Recording, alerting and radio systems built for Australian emergency services, government agencies and critical industry - each one scoped around a specific operational constraint.
Over a million calls a year across 000 and 131 444 recorded on two parallel Red Box recorders, with redundant archive copies to meet evidentiary retention rules - with Solidus eCare data written into each record so operators can find a call by origin, type or who took it.
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Two floating platforms 200 km off the WA coast, each with its own recorder capturing PA, TETRA radio, Cisco phones and satellite phones - and each archiving to the other for redundancy. Virtualised in 2023.
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Selective recording of an 1800 emergency line, including calls transferred to rostered doctors' mobiles, with radio capture across WA on the same platform.
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The airport CallTech built Active Response for. One trigger sends every response team member an SMS at once, calls anyone who does not respond, and logs who acknowledged - used for every airside, landside and site emergency.
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Every marine emergency channel across the South Australian coastline captured on a single recorder - remote base stations reaching it over the state RoIP network through their Omnitronics gateways, an integration CallTech refined in the Omnitronics labs.
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Every price and volume negotiation at CBH's grain trading centre recorded from Cisco handsets on a Red Box recorder and tagged with the contract number, so a disputed verbal contract can be found, replayed and emailed to the grower - and disputes have fallen sharply.
Read the case studyRetention rules, mobile transfers, radio capture, after-hours escalation - describe your requirements and we'll scope a system and give you indicative pricing.