Mission-critical voice recording

When the call matters, it's on the record.

CallTech supplies, installs and supports telephone and radio call recording, emergency response systems and professional headsets for Australia's control rooms, emergency services and industrial operations.

Talk to an engineer See what we supply

Since 1992

Recorders since 2007

After hours

On-call escalation

Australia-wide

Remote deployment & support

When the call matters, it's on the record.

Trusted by

WA Police, Royal Flying Doctor Service, INPEX and Perth Airport.

What we do

Three lines of business, one point of contact.

We scope the system, supply the hardware, integrate it with your phone and radio infrastructure, and support it for the life of the deployment. Nothing is white-labelled to a third party.

Call & radio recording

Supplying voice recorders since 2007 - telephone, radio, console and ambient audio, from a single channel to a full control room, with search, replay and defensible retention.

CallTech Recorders Uniphore (Red Box) · telephony Eventide NexLog · radio Recordari · single channel Common questions

Emergency response

Active Response delivers fail-safe alerting and escalation so an incident reaches the right people - and our On-Call Router puts a whole roster behind a single number, each person registering as they take over.

Active Response Request a demonstration

Headsets & accessories

AAA Headsets has stocked and serviced professional telephone headsets since 1992 - corded, wireless and noise-cancelling. We match the headset to the phone system and the environment it has to work in, and keep spares on the shelf in Perth.

Browse AAA Headsets

Where it's used

Built for environments where a lost call has consequences.

Emergency dispatch, port and mine site operations, airport ground control, health services and government agencies all rely on defensible records of what was said, when, and by whom.

Emergency services

Police, ambulance and volunteer rescue dispatch - recorded, timestamped and retrievable for incident review.

Ports, mining & resources

Radio and telephone capture across remote sites, with remote access for support and audit.

Aviation & transport

Ground operations and control-room traffic recorded to the standards operators are held to.

Health & government

Clinical hotlines, public-facing lines and agency call centres with retention policies that hold up.

Why CallTech

We've been doing this since headsets were the new technology.

We support what we sell

Our engineers know the recorders inside out. If a fault needs the vendor, we manage the escalation and stay on it until it's resolved.

Remote access & support

Diagnostics, updates and health checks handled remotely, with after-hours calls escalated to an on-call engineer.

Vendor-independent

We supply and support several recording platforms, so our recommendation fits your requirements.

Long-lived relationships

Headsets since 1992, recorders since 2007 - many clients have stayed with us through several hardware generations.

Case studies

Deployments you can ask us about.

All case studies

Tell us what you need recorded.

Send through your site details, phone and radio infrastructure and retention requirements. We'll come back with a scoped system and pricing that reflects it.

Direct line

(08) 6210 8000 sales@calltech.com.au Request a quote